Personal Licenses offer exclusive personal use of Scale-up Suite products to individual users named on the license.

A Personal License has a defined number of users that can be added to it. Each one of the named users can use the license whenever they need it, the personal allocation is not shared with anyone else.

For example:

• An individual user may purchase a Personal License with 1 named user allowance for personal use
• An organization may purchase a Personal License with an allowance of 100 named users. The organization's license administrators can then add up to 100 individual users to that license.

Each named user will see the license listed in their personal profile at https://account.scale-up.com and in the Scale-up Suite Manager.

Personal Licenses can be used on more than one computer by a single named user, but only on one computer at a time.*

The default offline allowance for Personal Licenses is 7 days. With this it is sufficient to connect to the internet only once every 7 days to keep working continuously.

* Strictly speaking a license session is locked to a specific Windows user session on a computer. On the same computer a Personal License can only be used in one Windows user session at a time.

A Shared License has a definition for the maximum number of users who can use the software at the same time.

It is intended to be shared among a larger number of users, who can temporarily access one of the licenses from the shared pool.

For example:

• An organization might purchase a Shared License for a maximum of 2 concurrent users. 
• It may then add e.g. 10 (or more) users to the license. There is no limit as to how many users can be added.
• Any of the added users will see the license listed in their personal user profile at https://account.scale-up.com and in their Scale-up Manager, but it can only be used in 2 license sessions at the same time (e.g. by 2 users or one user on 2 different computers).
• When starting a session with the software, a license will be requested from the pool. When finished, the user can explicitly return it, to make it available again for others.  When a Shared License has been completely inactive for 1 hour and the computer is online, it will be returned automatically to the pool after a further 2 hours of inactivity.
• When licenses are used with our hosted web apps, the license is returned to the pool after 10 minutes of inactivity.

For license administrators:

• Detailed usage reporting is available from your online dashboard, showing both underuse of a license and occurrences of users not being able to get a license. This is intended to help license administrators find the right balance of concurrent use limits for their user base.

The default offline allowance for Shared Licenses is 8 hours, to allow for uninterrupted work for a standard working day once a license is obtained.  This can be extended to maximum 7 days by the organization's license administrator (and also reduced to a minimum of 30 minutes).