Scale-up Suite Help
For License Administrators
Features for License Administrators
Licenses can have one or more license administrator(s), with access to the license administration dashboard from their user profile at

License administrators can:
User Assignment Options
To facilitate easy management for large organizations, licenses can be configured (on request) with the following assignment options:

*Multiple email domains and/or sub-domains can be specified per license.

License administrators can add new users to a license (for Personal Licenses, up to the allowed user limit). 

For Shared Licenses administrators can also freely remove users.

For Personal Licenses administrators can request a user to be removed. Scale-up Systems reserves the right to limit the number of times or frequency at which users can be removed from a Personal License.

Department or Site-Specific Licenses, Multiple Licenses per User

For larger organizations it may be efficient to purchase multiple separate licenses for different types of users, sites or departments.

It is possible to assign an individual user to more than one license, so that users can obtain licenses from another pool if none are available from their default pool. Priority is determined based on license type (Personal before Shared) and assignment type (more tightly-controlled assignment first).

For example:

Mixing personal and shared licenses:

Time Limitation, Renewals and Top-ups

All Scale-up Suite licenses are time limited, i.e. they are purchased for a defined period of time after which they expire. They can be renewed or topped up at any time.

Renewal example

Top-up example

Temporary  top-up

Usage Visibility and Inactive Use Management (Shared Licenses)
License administrators can choose from the following usage visibility options in the license administration dashboard:

If usage visibility is enabled for a Shared License, all users on the license can see information about open license sessions on a license information page. The page can be opened by:

Inactive use

Usage of a Personal License on Multiple Computers (e.g. Office and Home)

Personal Licenses can be used on more than one computer*, but only on one computer at a time. To make a license available for use on another computer, open Scale-up Manager while connected to the internet and click the green checkmark icon on the license that is in use.

Alternatively a license can be released remotely

Shortening the offline allowance

*Strictly speaking a license session is locked to a specific Windows user session on a computer. Even on the same computer a personal license can only be used in one Windows user session at a time.

See Also



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